What to do before a drain plumber arrives
Good photos, access details and symptoms help the job move faster and reduce wasted call-out time.
What to do before a drain plumber arrives
Good photos, access details and symptoms help the job move faster and reduce wasted call-out time.
What to check first
- Check which fixture, pit or drain is affected.
- Look for overflow, sewer smells, gurgling, slow drainage or signs of tree roots.
- Note the suburb, property type, access and urgency before submitting the form.
When to request drain service
If the problem continues after basic checks, or if wastewater is backing up, stormwater is flooding or the issue keeps returning, submit the enquiry form with as much detail as possible.
Related service pages
Related drainage questions
What commonly causes this drainage issue?
Good photos, access details and symptoms help the job move faster and reduce wasted call-out time.
What should I check before submitting an enquiry?
Note which fixture or drain is affected, whether anything is overflowing, whether it has happened before and whether there are smells, gurgling noises or tree roots nearby.
When should I request drain service?
Submit an enquiry if wastewater is backing up, stormwater is flooding, a blockage keeps returning or you need CCTV inspection to find the cause.
Request drain service.
Send the drain details through the form. Include suburb, what is blocked, when it started, whether it has happened before and whether anything is overflowing.
- Blocked drain and sewer enquiries
- CCTV inspection and jetting details captured
- Residential, commercial, strata and rental properties